Organizing Around 3 Firsthand Answers

The practice of firsthand experiences being left out of the problem defining process is absurd. Victims and stakeholders are the right source to tell what has happened to them and what they would like to see happen. Today preserving the firsthand account of what is said to have happened must become a priority. Learning from experience is how we discover the best practices to go forward. If for some reason, we do not preserve the evidence in the words of the impacted person, we help to diminish the public knowledge. Wanting to have the most options to solve the problems is natural. Organized communication opens the way and requires a continuous flow of firsthand accounts, which always increases engagement. The three answers related to individual experiences are necessary to stay informed, to scale value and to increase mutually agreed collaborations. What happened to you? What would you like to see happen? And how do you think others can help is key. Preservation of the firsthand answers to 3 questions goes further than we have ever gone before to have accountability for incoming first-person communications.



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